Complaints Handling Procedure

LEASEX LIMITED is a member of RICS and we aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process.

The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at the branch level.

Please find below our guidance for making a complaint: